Returns Policy

Any inkjets that are faulty or broken must be returned before a credit can be given. We must know about any discrepancies up to 5 days after receiving the goods. The Buyer then has 7 days to return them to us. All inkjets are stamped with a UV stamp that is unique to EmptyCartridge. We do not test and can not guarantee remanufactured/compatible cartridges. If any items returned to us seem to be damaged due to the remanufacturing then we will be unable to credit these items.

Damaged Goods
In the unlikely event that your items are damaged in transit please contact us and we will arrange a replacement or refund. Please keep all of the original packaging for returning the goods. If you suspect the goods to be damaged upon delivery please sign for the consignment as ‘Unchecked ’.