Delivery Information

Any date of delivery is an estimate only, and while EmptyCartridge Ltd will endeavour to deliver the Goods within a reasonable time, EmptyCartridge Ltd will not be liable for delay or errors by the delivery courier, nor for any loss or damage arising directly or indirectly for delay in dispatch or in delivery. Please note that we will be unable to entertain claims for damage in transit unless the buyer signs for the consignment as ‘unchecked’. If a consignment is signed for normally and then damage is found we will not be able to credit any damaged goods.
All shipping and delivery charges relating to delivery of Orders shall be invoiced to the Buyer unless otherwise agreed. Where certain delivery charges have been agreed and the Buyer requests more expensive means of delivery, the difference between such delivery charges and the previously agreed delivery charges shall be invoiced to the Buyer. Where the Order involves more than one delivery, Goods will be delivered and accepted as soon as ready. Each delivery shall constitute a separate contract and may be invoiced separately.
Delivery of the Goods shall be understood to have taken place and the risk in respect of the Goods passed to the Buyer upon delivery to the Buyer’s premises or other requested location or to its couriers or agents or as otherwise ordered by the Buyer.
If EmptyCartridge Ltd endeavours to deliver the Goods and the Buyer does not accept them for whatever reason, then, without affecting any other right or remedy, all resultant costs including storage of Goods or further attempts to deliver the Goods shall be charged to the Buyer. Any shortage of Goods delivered or damage to Goods in transit or other perceived problems must be notified by the Buyer to EmptyCartridge Ltd within 7 working days of delivery. If outside the EU we need to be notified within 30 days if any discrepancies but it will need to agreed with an account manager in advance

We can arrange a courier for you and we will give you a quote before booking. Alternatively, you can arrange your own courier.

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